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After Nintendo of America was threatened with a lawsuit for its Switch Joy-Con drift issues, Nintendo was quick to act and instructed support service representatives to repair the controllers for free and refund customers who had previously paid to get their Joy-Con’s repaired.
Turns out the free fix didn’t apply to certain regions outside of North America. Nintendo extended the free fix later on and is now available in Costa Rica, switch users in Latin America can repair their faulty Joy-Con, but for the time being other regions remain the same.
If you’re in Latin American and have issues with your Joy-Con drift, visit Nintendo.com for more details on the authorized shops located in your area.